Privacy Policy

When you use our platform, we collect different types of information depending on how you interact with our educational content and services.

Information You Provide Directly

• Account details: name, email address, and password when you register
• Profile information: learning preferences, skill level, and educational background
• Contact information: address and phone number if you reach out to us
• Payment information: billing details when you purchase courses (processed through secure third-party providers)
• Course progress: your completed lessons, quiz results, and practice submissions

Information Collected Automatically

• Device information: browser type, operating system, IP address
• Usage data: pages visited, time spent on lessons, features accessed
• Performance metrics: how you interact with coding exercises and challenges
• Cookies and similar technologies for site functionality and analytics

We're not in the business of selling your data. Everything we collect serves a specific purpose related to improving your learning experience or running our platform.

• Delivering and personalizing educational content based on your progress and preferences
• Processing course enrollments and managing your account access
• Sending important updates about courses, new features, or changes to our services
• Analyzing how students learn to improve our curriculum and teaching methods
• Providing technical support when you encounter issues
• Preventing fraud and maintaining platform security
• Complying with legal obligations under Taiwan law

We keep your information within our organization whenever possible. But there are situations where we work with trusted partners.

Service Providers We Work With

• Payment processors for secure transaction handling
• Cloud hosting services for data storage and platform operation
• Email service providers for course communications
• Analytics tools to understand how students use our platform

All these partners are contractually required to protect your data and can only use it for the specific services they provide to us.

Legal Requirements

We may disclose information if required by Taiwan law, court orders, or government requests. We'll notify you unless legally prohibited from doing so.

We will never sell your personal information to advertisers or marketing companies. That's not our business model and never will be.

Protecting your information isn't just about compliance—it's about maintaining your trust. Here's what we do:

• Industry-standard encryption for data transmission and storage
• Regular security audits and vulnerability assessments
• Strict access controls—only authorized staff can view personal data
• Secure backup systems to prevent data loss
• Employee training on data protection and privacy practices

Under Taiwan's Personal Data Protection Act, you have specific rights regarding your personal information. We make it easy to exercise these rights.

What You Can Do

• Access: Request a copy of all personal data we hold about you
• Correction: Update or correct inaccurate information in your profile
• Deletion: Request deletion of your account and associated data
• Export: Download your course progress and learning data
• Restrict Processing: Limit how we use certain information
• Object: Opt out of specific data processing activities

How to Exercise Your Rights

Send an email to help@sparkevolve.life with your request. We'll respond within 15 business days. For account deletion, we'll need to verify your identity first to protect against unauthorized requests.

You can update most information directly through your account settings without contacting us.

We don't keep your data longer than necessary. Here's our approach:

After these periods, we securely delete or anonymize the data. Some information may be retained in anonymized form for statistical analysis and service improvement.

Like most websites, we use cookies and similar technologies. But we're selective about what we track and why.

Types of Cookies We Use

• Essential Cookies: Required for basic site functionality like login and navigation
• Preference Cookies: Remember your settings and language choices
• Analytics Cookies: Help us understand how students use our platform
• Performance Cookies: Monitor site speed and identify technical issues

You can control cookie preferences through your browser settings. Disabling certain cookies may affect site functionality. We don't use advertising cookies or share cookie data with third-party advertisers.

SparkEvolve is designed for learners aged 16 and older. We don't knowingly collect information from children under 16 without parental consent.

If you're a parent and believe your child has provided us with personal information, contact us immediately. We'll delete the information within 48 hours.

For learners aged 16-18, we recommend discussing privacy practices with a parent or guardian before registering.

Our primary servers are located in Taiwan, but some of our service providers operate globally. When we transfer data internationally, we ensure appropriate safeguards are in place.

• Standard contractual clauses approved by data protection authorities
• Adequacy decisions recognizing equivalent privacy protections
• Explicit consent for transfers where required by law

Any international transfers comply with Taiwan's regulations regarding cross-border data flows.

We review and update this privacy policy periodically as our services evolve and laws change. When we make significant changes, we'll notify you through:

• Email notification to your registered address
• Prominent notice on our website
• In-platform notification when you log in

We'll give you at least 30 days' notice before significant changes take effect. Continued use of our services after changes indicates acceptance of the updated policy.

Previous versions of this policy are archived and available upon request.